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Passengers paid to ditch flight as route hits more issues

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The turbulent start to Air New Zealand’s marathon direct New York service has continued, with passengers asked to volunteer to miss an overweight flight due to strong headwinds on the return leg. Shortly before boarding at John F. Kennedy International Airport the airline called for 20 volunteers to miss the flight in exchange for US …

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Investors pile into insurance against further market sell-offs

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More than 2,600 US companies’ share prices hit new 52-week lows this week. Photo / AP A surge in put options reflects fears of more asset price falls as central banks take action against inflation Investors are buying record amounts of insurance contracts to protect themselves from a sell-off that has already wiped trillions of …

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Passengers asked to volunteer to leave New York to Auckland flight as bad weather sparks range concerns

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For the second time in a week bad weather is causing headaches for Air New Zealand on its flagship flight from New York to Auckland. On Sunday afternoon (New Zealand time) airline staff asked fliers booked on the non-stop journey to volunteer to jump off to lighten the load in the face of “unusually strong” …

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Air New Zealand New York direct: Troubled route hits more issues as passengers paid to offload

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Air New Zealand’s inaugural direct flight from Auckland to New York prepares for take off. Video / Stephanie Holmes The turbulent start to Air New Zealand’s marathon direct New York service has continued, with passengers asked to volunteer to miss an overweight flight due to strong headwinds on the return leg. Shortly before boarding at …

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Consumers complain of difficulty stopping recurring debit or credit card payments

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Credit cards for payment. Photo: 123RF Consumers are complaining about the difficulty in canceling recurring debit or credit card payments. Banking Ombudsman Nicola Sladden said the scheme had received numerous complaints from customers frustrated with their bank’s inability to stop recurring payments, most commonly for streaming services, anti-virus programs and free or low-cost trials. Banks …

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Air NZ flight from New York diverted to Fiji due to ‘unusually strong winds’

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Air New Zealand’s non-stop flight from New York to Auckland has been forced to make an unscheduled touchdown in Fiji in its first week of service. Flight NZ1 has been redirected to Nadi International Airport, according to Flightradar24. The flight was due to depart New York’s John F Kennedy Airport at 9.55pm on Thursday, local …

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Complaints rise over subscription payment cancellation problems

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Consumers are finding it hard to cancel recurring direct debit payments that come out of their credit or debit card accounts. People using their debit or credit cards to pay for recurring online subscriptions are finding it hard to cancel them, prompting a rise in complaints to the Banking Ombudsman. Ombudsman Nicola Sladden said she …

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